Contact information

We love hearing from our customers and fellow dog lovers! 🐾

Whether you have a question about your order, need sizing help, or just want to share a photo of your pup — we're here!

📧 Email Us

info@dogtie.store
We respond within 24–48 hours, Monday to Friday.

⏱️ Response Times

• Order inquiries: within 24 hours
• Refund/damage claims: within 1–2 business days
• General questions: within 48 hours